Versand

SHIPPING POLICY

 

At KOVAINE, we work with trusted production partners to create and deliver your orders. Since each product is made and fulfilled by different partners, shipping times and methods may vary.

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 PROCESSING TIMES

• Made-to-Order Items: Most items are produced and prepared for shipping within 2–7 business days.

• Limited Edition Items: Orders are typically processed within 1–3 business days.

• You will receive a confirmation email with tracking information as soon as your order ships.

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 SHIPPING TIMES

Estimated delivery depends on the product and destination:

• United States: 3–8 business days after fulfillment.

• International Orders: 7–20 business days depending on location.

• Please note: shipping times are estimates and may be affected by carrier delays, customs, or high-demand seasons.

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 MULTIPLE SHIPMENTS

Because we work with multiple partners, your order may arrive in separate packages if items are fulfilled from different locations. Don’t worry—you’ll receive tracking for each shipment.

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 SHIPPING COSTS

• Shipping rates are calculated at checkout based on product type, supplier, and destination.

• Occasionally, we run free shipping promotions—keep an eye out for announcements.

• Additionally, we offer free standard shipping on U.S. orders over $75

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 INTERNATIONAL SHIPPING & CUSTOMS

• International customers are responsible for any customs duties, taxes, or import fees that may apply.

• KOVAINE is not responsible for delays caused by customs clearance.

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 INCORRECT ADDRESSES

Please double-check your shipping information at checkout. KOVAINE is not responsible for lost packages due to incorrect or incomplete addresses.

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 Questions?

If you have questions regarding your shipment, please contact us at info@kovaine.com with your order number.